Return and refund
You received your order and you want to withdraw.
Pursuant to Article L.121-16 of the Code of Consumption, customer has a period of 15 calendar days after the date on which order has been sent to return his product and to ask for refund.
Please, take care when you roll out strips of wallpapers.
Refunds are possible with products in perfect condition that are still in their original packaging.
Altered products will not be refunded. In this case, you will lose your right and the product will be return at your expense.
1. Contact us at firstname.lastname@example.org.
Please specify below :
- Your family name
- Your first name
- The order number
- The date of order
- The reasons why you return product
- Your IBAN Bank account
2. Please return the package
Product has to be return on its original packaging and has to contain the delivery note.
Return back address :
71 bld de Strasbourg 75010 Paris.
The product will be return at your expense.
3. You will receive your refund 7 open days after the date on which order has been sent
▽ If you have any question, please send us your contact details on email@example.com, we will contact you as soon is possible ▽